We bring over 12 years industry experience in professional property management, firmly based upon established, time-efficient diagnostic principles.
Our wide-ranging portfolio of clients enjoy the highest level of productivity. Charlesons’ policy of upholding values ensures adherence to best residential block management practice in the primary areas of:
- Up-to-the-minute relevant Team Management reporting
- Office calls answered within 3 rings, mobile calls answered within 24 hours, messages returned the same day
- Emergency number access, 24/7
- Block Management Team with trained accounting background
- Full professional accounting and financial liaison
- Funds held in strictly separate ‘Ring-Fenced’ client accounts
- Property team trained in time-efficient, problem management diagnostics
- Assignment of appropriate high quality, cost-efficient contractors
- Extensive contractor listing on file, fully vetted and insured
Why Choose Charlesons Portfolio Management?
Full-service residential block management involves an elevated standard of dedicated organisation, and diligent service delivery. We understand that every property is different, and can present unique challenges, from a single block of flats to large-scale, mixed tenure housing.
Our team infrastructure, expertise and experience provide the complete property management service designed to protect and grow client investment assets over the long term.
- Reduced maintenance costs: Retained high level contractor services often supplied at preferential rates.
- Regular inspections: Detailed care and attention constantly actioned through a “hands-on” approach comprising quarterly appraisals of building and leaseholder issues.
- Easier fault reporting: Our management process enables a quicker, more efficient fault reporting and diagnosis directly via leaseholder.
- Leaseholder compliance: Strict adherence to fulfilling our client’s legal obligations to leasing legislation ensures full compliance and risk protection.