COMMUNICATION AND RELATIONSHIPS ARE CHARLESONS BUILDING BLOCKS.
Our sustained four-square management policy securely underpins every aspect of our services including, Accounting & Budgeting, Service Charges, Inspections and Contractors.
Our past results.
Charlesons worked with block owners to produce a realistic budget. All contracts were reviewed and planned maintenance was implemented.
In 24 months the building was turned around from financial loss and lack of maintenance to minimal arrears. Ensuring fluidity of service charge accounts enables ongoing planned and responsive maintenance.
Charlesons management strategy underlines the critical role played by property inspections in upholding our clients’ investment interests.
We carry out comprehensive site visits every three months with detailed database reports held for the entirety of the client’s contract period, which are available for review upon request.
Our past results.
Charlesons worked with the Leaseholders to resolve their issues and reduce service charge arrears owed. Payments had ceased as a result of Leaseholders feeling they had not received any service from the Managing Agent nor maintenance to the building.
Our approach to block management is founded upon the key principle of becoming the trusted, active presence of the client.
Regular residential site inspections are vital to:
- Sustained management of property and facilities standards
- Constantly staying in touch and aware of all ongoing matters
We can be fully relied upon to promptly and appropriately attend to all current issues, and to anticipate and prevent potential future problems.
Fully equipped to directly attend to daily matters
The block management team are always fully equipped to directly attend to daily matters at all times. Consequently, clients are promptly informed, where appropriate, on progress or resolution of matters arising.
Site inspection is always considered the foremost method for evaluating the use of the building to its full potential. Increasing block value and improving residents’ quality of living is integral to the Charlesons criteria for maximising sustained investment.