My Charlesons
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We are proud to have attained several industry accreditations which help us ensure that our service is the best it can possibly be. We are members of ARLA Propertymark which means we meet higher industry standards than the law demands and strictly adhere to their regulations, ensuring that we only provide a first-class service and offer you the best possible advice. We are also members of The Property Ombudsman, DPS and backed by a Client Money Protection (CMP) scheme which guarantees your money is always protected. Click here for more information.

A copy of our Client Money Protection certificate can be downloaded below:

Client Money Protection
Client Money Protection certificate

Conduct & Membership rules

For further information on the industry conduct and membership rules, please click here.

Complaints procedure

For further information on our complaints procedure, please click here.