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Vendor FAQ's

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Deciding to sell your home can lead to so many questions about what you need to do to ensure the process is smooth and trouble-free as possible, it’s useful to know which ones often get asked. Here is our list of FAQs and the answers that we hope you will find useful.

If you have questions about your property that you can’t  find the answer to on this site, we would be delighted to help. To speak to a Sales team member, please call: O20 8550 2221



Estate Agent Commission Fee – which is payable once Charlesons have sold your property and contracts are signed. The fee is charged as a percentage of the sale price plus VAT.

Legal Fees – a variable cost according to the solicitor appointed.

Energy Performance Certificate (EPC) – required for each individual property (or for each self-contained flat), which must be made available prior to marketing. Costs can vary according to location of property but are generally between £60 and £120. A fixed penalty of £200 is incurred for failure to comply and £4,000 for not meeting the minimum ‘E’ rating.



Your Title Deeds are proof of ownership and all those who owned the property previously. They can also include information on conveyances, contracts for sale, wills, mortgages, leases and legal boundaries .You are required to produce the documents when selling your property and will be held with your bank or building society if you have a mortgage.



This will need to be considered before your property is placed on the market. Without doubt, a very high standard of presentation will maximise your chances of not being overlooked and to also attract the right buyer. Online search on the major property sites is intensely competitive and Charlesons can assist you to ensure your house is presented in the best possible way.



Charlesons will arrange to accompany potential buyers to view your home on a day and at a time when most suitable to your schedules. On some occasions, you may be requested to conduct the viewing yourself.



This will depend entirely on your preference. A decisive stage in the selling process is reached when an offer is received, which requires due care and diligence to guide and support you through the ensuing negotiations.



No, the buyer would be responsible for paying the Stamp Duty, which is a tax amount due when buying property and land in the UK.



The property will need to be vacant on day of completion, which is mutually agreed by yourself and the buyer, as set out in your contract. The property needs to be vacant by no later than the morning of closing or preferably, the day before. The buyer will want to take occupancy the moment they sign at closing.



No, capital gains tax is normally not payable on gains you make on the sale of your only or main home. However, if the property you are selling is not your main home then you will be likely to pay. The rules on capital gains tax and property can be quite complex. For example, you may be liable for capital gains tax bill if you use part of your home exclusively for business or you bought or improved the home wholly or partly for the purpose of making a profit.



Charlesons will take you through our comprehensive marketing strategies, which ensures that your property is seen in the best possible light by as many of the right people as possible. Normally, properties are marketed online, via office window displays, ‘For Sale’ boards and brochures.



It’s always a difficult question to answer. Our strategy to gain market interest can attract potential offers within 2 weeks, however, on average, it takes 4 – 8 weeks to find a buyer. Charlesons ensures that your property is given maximum exposure, and keep you constantly updated every step of the way.